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has been compensated by Sanofi Genzyme.
This account is intended to provide a forum for discussions in English regarding Sanofi Genzyme. Treatments should not be discussed. This account is not intended as a forum for reporting Sanofi Genzyme's or other companies' products' side effects associated with the use of prescription drugs. If comments include possible adverse events or side effects associated with any product, Sanofi Genzyme may be required to contact you for further information, per the company's Adverse Events Reporting Guidelines.

Sanofi Genzyme is not responsible for the postings and opinions of third parties. Sanofi Genzyme does not verify, approve, or endorse the comments or any information posted by visitors to this account, does not warrant their accuracy, and assumes no responsibility or liability arising from content of the account or for any error, omission, defamation, libel, or slander. Caution should be used before relying on any particular statements or opinions expressed herein.

Please visit https://genzyme.com/Products.aspx for information on Sanofi Genzyme products. If you or someone you know has possibly experienced a side effect while taking any Sanofi Genzyme product, please contact us at 1-800-745-4447, option 2. You are also encouraged to report side effects of prescription drugs to the FDA. To do so, visit http://www.fda.gov/medwatch or call 1-800-FDA-1088.

We reserve the right to block users from this account who violate the Rules of Engagement. We reserve the right to remove this account and its contents at any time. Please check often for updates, as we reserve the right, in our sole discretion, to modify these Rules of Engagement at any time. Your use of this account indicates your acceptance of, and any revisions to, these terms.

  1. Please share your questions, thoughts, and experiences with us. We really want to hear from you and we'll do our best to respond in a timely manner. Due to the nature of certain inquiries, there may be times when our response may be by a private message versus a response on our content.
  2. Be courteous and respectful. Don't post any unlawful, threatening, libelous, defamatory, obscene, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered an offense or give rise to liability or would otherwise violate the law.
  3. Please don't use our account as a place to promote your product or pitch your services.
  4. Postings may be reviewed by Sanofi Genzyme and are subject to removal if they are deemed to violate these Rules of Engagement.
  5. All comments, visuals, videos and other types of materials posted by followers on this account ("User Content") do not necessarily reflect the opinions or ideals of Sanofi Genzyme, its employees or affiliates.
  6. Sanofi Genzyme assumes no responsibility or liability arising from the User Content of the account, nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger or inaccuracy contained in any information within this account.
  7. From time to time this account may contain information related to various health and medical conditions and their treatments. Such information is not meant to be a substitute for the advice provided by your doctor. You should not use the information for diagnosing a health problem or disease. You should always consult your doctor. Likewise, please refrain from posting information to the account that provides medical or other professional advice. Sanofi Genzyme does not provide such advice through this site.
  8. Sanofi Genzyme can only confirm the accuracy of the information we post on this account and does not verify, approve, or endorse the User Content or any information posted by visitors on this site and does not warrant their accuracy. Caution should be used before relying on any particular statements or opinions expressed herein.
  9. You understand and agree that User Content will be treated as nonconfidential and nonproprietary and you are giving us and our affiliates, a royalty-free, irrevocable, perpetual, nonexclusive and fully sub licensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such User Content in whole or in part, on a worldwide basis, and to incorporate it in other works, in any form, media, technology, or products now known or later developed, including for promotional or marketing purposes; and you further represent, warrant, and covenant that you have and will continue to have the legal right to grant these rights.
  10. Because of the limitations of Instagram and federal regulations governing how we communicate about our treatments, we are not able to discuss our treatments. If you would like to discuss our treatments, contact an MS One to One Nurse at 1-855-676-6326.
  11. Our Instagram account is not the best place to discuss safety issues or side effects associated with our treatments or other companies' products or treatments. If you, or someone you know, have possibly experienced a side effect while taking any Sanofi Genzyme product, please contact us at 1-800-745-4447, option 2. You are also encouraged to report side effects of prescription drugs to the FDA. To do so, visit http://www.fda.gov/medwatch or call 1-800-FDA-1088.

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